Commitment to Our Customers
SITECH South is committed to our customers from the day of the first purchase. We are keenly aware of the importance of continuing education with our solutions that will allow you and your employees to grow and maximize the benefit of your investment. We don't take your trust in us lightly. Every employee at SITECH South is committed to your long-term success through on-going training, service, and support. These are the things we do better than anyone else and we appreciate your trust in us with your machine control solutions. If you are not yet a customer, give us an opportunity to prove this to you through one of our many certified training classes.
Customer Cancellation Policy
In the event a student must cancel their class reservation, we kindly request a week notice. If proper notice is not given within one week, the student will be assessed a no-show fee of $500 (one-time charge, not per day). If the class is cancelled due to low enrollments or instructor illness, no fees are assessed. Where a special class is scheduled by SITECH and multiple students cancel, a $500 per person cancellation fee will be assessed. In the event you cannot attend class, you always have the option to send another qualified person in place of the person who cannot attend. Please notify SITECH immediately with any modifications.